Terms and Conditions

 

Purchasing your painting

The paintings shown on this website are for sale at the price displayed in £GBP and available for purchase unless marked sold or reserved. Andrea Farmer Art is a Paypal verified seller based in the United Kingdom. Various shipping/delivery options are available. Please contact to discuss shipping/delivery method and charge before using the shopping cart facility.

Andrea Farmer Art dispatches all paintings either via Royal Mail, Parcelforce or courier within 5 working days of your payment clearing. All artworks are well packaged with bubble wrap and strong card for protection and insured during transit to ensure safe arrival. Tracking numbers can be provided on dispatch and a signature may be required upon delivery of your artwork.

 

Commission your own bespoke painting

Any painting displayed on this site can be commissioned in a similar style and in any colours / size you choose depending on canvas availability. Please contact Andrea Farmer Art to discuss your commission requirements in detail. This can be done either in person (on-site where appropriate), by email or telephone to establish with you the most appropriate style and colour scheme to compliment the space in question.

A no obligation quotation and approximate completion date will then be provided. On acceptance of the quotation a non-returnable 50% deposit is all that is required to start your commission with the balance paid upon completion. You will receive regular progress updates and photographs via email of your painting in progress.

 

Returns and damaged goods

Andrea Farmer Art operates within the distance selling rules and is able to offer a 14 day, no quibble, money back guarantee on the cost of the painting purchased (not return postage, packaging and insurance costs). Refunds will be given using the same method payment was made, eg. Paypal, within 10 days of the paintings return.

Please consider the limitations of digital photography and computer monitor colour accuracy when viewing artworks on this (or any) website. Sometimes it is possible to arrange a private viewing of the painting you wish to purchase.

The buyer must pay for the return delivery, packaging and must insure the item during transit as refunds are only authorised if the item is returned in perfect condition for re-sale. If possible please re-use packaging or re-package to a suitable standard for transit.

Please check the condition of the painting/s when delivered and notify Andrea Farmer Art within 24 hours if damage is discovered. Please keep all original packaging and take digital photographs if possible, as this may be required to make a claim with Royal Mail, Parcelforce or courier. Your matter will be resolved to your satisfaction as soon as possible.

 

Cookies policy

Andrea Farmer Art uses cookies to create an effective website for customers but does not use them to identify individual users of this site.  For further information visit: www.aboutcookies.org

 

Copyright

Website images and written content © Copyright 2004-2017, Andrea Farmer Pannell.

All images and written content shown on this site, as well as the site itself are copyright to Andrea Farmer Pannell. All original artwork remains the copyright of Andrea Farmer Pannell, this includes paintings, limited edition prints and greeting cards sold. Copyright, Designs and Patents Act 1988 applies. Please contact the artist if you wish to reproduce or in any other way use any of the images or content on this website.